Shipping Orders
Products sold by Kaatop can be sent via a carrier specializing in parcels and express deliveries, contracted by Kaatop itself.
Available shipping conditions may vary depending on dimensions, weight, quantity, product type and delivery location.
The value of shipping rates varies depending on the weight of the products, from region to region in Brazil and according to the delivery method chosen by the customer at the time of purchase (when available).
All shipments are made by Kaatop from the city of Itu / São Paulo.
It is important to fill in the delivery address correctly to meet the estimated deadline.
The product cannot be delivered to a location other than the one registered as the delivery address at the time of purchase.
When we ship the order, we send buyers an email with a tracking number and link for the order, as well as the estimated delivery time.
If you have any questions, please check your orders by accessing your account on our website, or send an email with your order details to info@kaatop.com .